![]() ![]() The link will be valid for 24 hours - if for any reason you do not have a chance to set up a new password before the link expires, you can always request a new one. We will send you a link that you can use to set up a new password. If the address you add is not associated with an active ClickTime login, you will not receive the Reset Password email ( more details above). This is the email address you use to log into ClickTime. Then, enter your email address in the pop-up that appears and click "Send password reset link". If this continues, we recommend using the "Forgot your password?" link on the login page. The first time you get this message, we recommend trying again to see if there was a simple typo. There may be a password manager interfering with the email/password fields (if this is the case, we suggest manually typing in your credentials).There is a typo in the email address we have on file.You have recently changed your password.Your email address has been inactivated (or changed) by a local ClickTime Administrator.If the email address / password you enter is not accepted, there could be different reasons for this, for example: Enterprise customers can also sign-up for their own custom domain (like ). You can also access the login page directly at. ![]() If you are not brought to our login page, please click the "Sign In" option at the top-right corner of our marketing site. I Don't See the Login Page When I Go to ĬlickTime uses cookies to remember how to load the page. I Need To Use a New Email Address To Log Into ClickTime.I Don't Remember My Password / My Computer Does Not Auto-Fill My Password on the Login Page.I Don't See the Login Page When I Go To.Of course, you can always contact for more assistance, but the majority of login issues will require your assistance to resolve, so we recommend reviewing these options before reaching out to our Support Team. If you have previously accessed ClickTime but are having difficulty doing so now, we hope one or more of these links will be helpful. Troubleshooting Steps (If You Have Logged Into ClickTime in the past) If you've gone through all of these possibilities and are still having difficulty, please have your local ClickTime Administrator contact ClickTime Support and we will be happy to help! Also be aware that some email systems also 'thread' similar messages together, so just be sure to open the most recent reset password email that you received.Please check your spam folder or escalate to your local network/email Administrator if you are certain you've used the right email to request the password, and your account is active. The "Reset Password" email has been caught by a spam filter (or other local setting). ![]() Please check with your local SSO contact for assistance. Your organization requires that you log in via a Single Sign-On (SSO) method.Please check with your supervisor/local ClickTime Administrator to make sure you are in the system and your login is active. Your ClickTime login is inactive OR your local ClickTime Administrator has not yet added you to the account. ![]() ClickTime cannot send password reset requests to any email that is not in our system, so in this case you'll likely want to check with your local Administrator to make sure you've tried logging in/requested a Reset Password to the right email address
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